With the help of the solutions, the operational processes for services and special care for the disabled can be managed and steered by employing directive process support based on professional workflows and service processes.
Some of the features of disability services include:
Initiating customer relations and the service and implementation plan
Service needs assessment for the disabled
Decisions related to services for the disabled
User-specific reporting, statistics, and invoicing in compliance with official requirements
In addition to the customer data system, the professional has the use of modern ERP, views based on service processes regarding services for the disabled, and automation to guide the workflow - for instance, reminders for service needs assessment or decision-making deadlines.
Quarters interested in these solutions include operators in special care for the intellectually disabled, providers of services for the disabled, private and third-sector service providers, and operators in the public sector. These service solutions support the customer data model defined by the THL (National Institute for Health and Welfare in Finland) and the renewed Kanta specifications.
The complete service functionality will be available during 2018. We already offer mobile logging solutions in the field of disability services.
Autamme teitä muutosprosessien läpiviennissä, konsultoinnissa ja koulutuksessa sekä tarjoamme käyttöpalveluja ratkaisujenne tueksi. Meiltä saat myös apua projektien läpivientiin, tarvittaessa myös oman projektipäällikön muodossa.